Doors and landing calls
Doors reopening, landing buttons not responding or a lift failing to travel can have different causes. Describe the pattern and any displayed fault code when you call.
Lift repairs · Kent & Medway
When a lift stops, you need a clear next step. Speak directly to Forge Lifts about a breakdown, an intermittent fault or a one-off repair at your Kent property.
24/7 emergency call-outs · One-off repairs welcome

Your building. Your equipment.
A lift out of service can interrupt deliveries, restrict access to flats or disrupt a working day. Tell us where the lift is, what has happened and whether anyone is trapped so our team can assess the call.
Our engineers investigate the equipment and explain the work needed. Some faults need replacement parts or a return visit; we discuss the findings and practical next steps rather than promise a repair before the lift has been assessed.
Doors reopening, landing buttons not responding or a lift failing to travel can have different causes. Describe the pattern and any displayed fault code when you call.
At our Rochester engineering and technical workshop, we carry out advanced diagnostics and assess control boards and drives for electronic repair where suitable. The condition of the component and available support determine whether repair or replacement is appropriate.
Share the manufacturer, approximate age and recent fault history. Technical records help us investigate recurring problems and equipment with limited parts availability.
Our Dartford team supports properties across Kent and Medway. Start with the lift details and the work you need.
Give the postcode, lift identification, symptoms and on-site contact. For urgent breakdowns, use the telephone rather than email.
We discuss attendance, access and the work to be assessed. Availability and the repair scope are confirmed for your particular site.
The engineering report records the visit and follow-up requirements. If further parts or work are needed, we explain the options.
Engineering & technical workshop
Our engineering and technical workshop in Rochester is where we carry out electronic repairs and advanced diagnostics on lift equipment. It supports our work for clients across Kent and the Medway towns.
For suitable control boards, drives and other electronic equipment, we assess the fault and whether repair is appropriate. The component’s condition and available support inform the next step.
Our head office is in Dartford. Contact the Forge team with the equipment details and fault history before arranging any workshop assessment or sending components.
Discuss a technical enquiryUseful to know
Yes. One-off repair enquiries are welcome, including when another company manages routine maintenance. Share the relevant service records and tell us about any current attendance arrangements.
Forge Lifts has a 24/7 telephone line for urgent breakdowns and emergency call-outs. Call with your postcode so the team can discuss attendance. A specific arrival time is not guaranteed on this website.
The symptoms may help us discuss the likely next step, but diagnosis, parts and access can affect the price. We explain the proposed scope and costs before agreed work proceeds.
Talk to our team
Share the site postcode, lift details and what you need help with.
Planned servicing and maintenance contracts around your lift and its use.
Targeted upgrades to controls, doors, drives and communication equipment.
Condition assessments, maintenance reviews and checks on completed repairs.
Help arranging examinations through an independent third-party provider.
Specified equipment tests, including follow-up to an examiner’s report.