What happened?
Record the symptoms and approximate time without attempting to access or reset engineering equipment. Give the on-site contact when you report the fault.
Gravesend · Kent
For a breakdown or a fault that keeps returning at your Gravesend property, speak to Forge Lifts. We support local clients with investigation, repairs and maintenance, with technical workshop support in Rochester.
24/7 emergency call-outs · One-off repairs welcome

Your property in Gravesend
An intermittent fault may not be present throughout an engineer’s visit. Tell us what users have observed at your Gravesend site: the floor, direction of travel, door behaviour and any displayed message. Reports from previous visits can help establish whether there is a consistent pattern.
We assess the installation and the available information before recommending further investigation. Where an electronic component needs closer assessment, our Rochester engineering and technical workshop carries out advanced diagnostics and electronic repairs. Workshop repair is considered alongside the condition of the wider lift.
Record the symptoms and approximate time without attempting to access or reset engineering equipment. Give the on-site contact when you report the fault.
Share previous reports, component replacements and any recent work. Tell us whether another maintenance company is currently arranging attendance.
The engineering report records findings and recommendations. If parts or further tests are needed, we discuss their scope and arrangements separately.
Repairs, ongoing care and technical support from Forge Lifts.
Breakdowns, fault finding and one-off repairs. No maintenance contract required.
Planned servicing and maintenance contracts around your lift and its use.
Targeted upgrades to controls, doors, drives and communication equipment.
Condition assessments, maintenance reviews and checks on completed repairs.
Help arranging examinations through an independent third-party provider.
Specified equipment tests, including follow-up to an examiner’s report.
Useful to know
Yes. Share as much fault history as possible. The required investigation depends on the equipment and the information available; some issues need further observation or testing.
Yes. Explain your existing arrangements and share the relevant records so the work and access can be coordinated.
Forge’s head office is in Dartford. The engineering and technical workshop, used for electronic repairs and advanced diagnostics, is in Rochester.
Talk to our team
Share the site postcode, lift details and what you need help with.
Our locations
Electronic repairs and advanced diagnostics on lift equipment.
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Lift services in AshfordLift engineering support in the town where Forge’s head office is based.
Lift services in DartfordRepairs, servicing and advice on the next step for existing lifts in Margate.
Lift services in MargateLift maintenance, repair planning and support with inspection findings in Canterbury.
Lift services in Canterbury